GENERAL TERMS AND CONDITIONS
All cakes to be ordered at least 2 days in advance, however, please note that because we are a small kitchen, we reserve the right to stop taking orders for any particular day once our kitchen capacity is reached, so it is best to order a little more in advance.
Any changes or cancellation within 2 days of collection or delivery may not be accepted.
Kindly get in touch with us for larger sized cakes. For urgent orders, please call or text 97265101.
Full payment must be made before an order can be processed.
COLLECTION TERMS AND CONDITIONS
If your order is not collected on the chosen pick up date, the products will be disposed of by the end of the date and no refund will be given.
Free delivery on orders over $150. $10 otherwise.
DELIVERY TERMS AND CONDITIONS
We deliver island-wide, including Sentosa, but excluding highly restricted areas such as Jurong Island, PSA ports, army camps, airport terminals etc.
As far as possible we will attempt to deliver in a timely fashion. However, there may be instances where delays may occur due to circumstances out of our control (like weather, traffic, vehicle breakdown). In such instances, no refund will be made even if the order arrives later than anticipated.
In the event no one is present at the delivery destination to collect the order, cakes will be disposed of and no refund will be given.
If a wrong delivery address has been provided, and re-delivery is required on the same day, a surcharge of $10 will be added (and payable in cash upon delivery). Redelivery on the same day is subject to availability of drivers.
If a wrong delivery address has been provided, and re-delivery is required on another day, a new order will need to be made and paid for. No refund on the original order will be made.
All products must be checked upon delivery. If there are no issues at time of delivery, the order shall be deemed completed and accepted once the delivery receipt has been signed.
Once the delivery receipt has been signed, we will not be held liable for any damages or product spoilage, which may be due to improper handling or storage.
If the recipient refuses to accept the product, the order will still be considered as delivered and no refund will be given (unless the product was severely damaged during transportation)